Frequently Asked Questions

Will i lose any data after repairing my phone?

Rest assured that no data will be lost during the repair process. All of your personal information—including contacts, messages, photos, videos, documents, applications, and customized settings—will remain completely intact and unaffected. Our technicians follow strict protocols to ensure your data is securely preserved throughout the entire procedure. However, we still recommend backing up your device as a precautionary measure before submitting it for service
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.